FAQs

Product

We use hallmarked gold, ethically sourced gemstones, natural and lab-grown diamonds, and premium silver. Each material is chosen for its purity, durability, and timeless beauty.



Yes, all gemstones are carefully sourced and come with authenticity assurance. We provide certification for diamonds and precious gemstones upon request.

Absolutely. Many of our designs can be personalised from metal choice and gemstone selection to minor design adjustments, allowing you to create a piece that reflects your style.

We recommend gentle cleaning with a soft cloth, avoiding harsh chemicals, and storing pieces separately. For deep cleaning or polishing, our team is always happy to assist.

Sizing

You can use our size guide, measure an existing ring, or visit our store for professional sizing to ensure a perfect and comfortable fit.

We offer resizing on most designs. Simply contact our team, and we’ll guide you through the resizing process based on your product type.

Not always. Some intricate or full-studded bands may have limited resizing options. Our team will inform you before purchase if restrictions apply.

Measure your wrist with a flexible tape or string, leaving a slight room for movement. For bangles, measure the widest part of your hand for an accurate fit.

Wear & Care

Wear your pieces after applying lotions, perfume, or makeup to avoid chemical contact. This helps maintain shine and protect delicate settings.

Use a soft, lint-free cloth to gently wipe the surface. For deeper cleaning, soak in mild soapy water and brush softly with a small toothbrush.

We recommend removing your jewellery while bathing, swimming, or working out to prevent exposure to moisture, sweat, and harsh chemicals.

Store each piece separately in a soft pouch or lined box to avoid scratches. Keep away from direct sunlight and humidity for long-lasting brilliance.